Dubai Outsource City is a unique business community dedicated to outsourcing and shared service businesses, such as call centers, data centers, and back-office operations. They offer multicultural workspaces for all business types and support services such as business licenses, registration, work visas, etc. The main aim of Dubai Outsource City is to establish Dubai as an international hub for outsourcing and other services.

Main attractions of Dubai Outsource City Free Zone:

The business park offers conveniences such as restaurants, banks, supermarkets, travel agencies, beauty and fitness centres, courier services , 24-hour security, prayer areas, WIFI access, conference and meeting room facilities, facilities management services, events venues and promotional areas for advertisement (kiosks, roll ups, bus shelters, outdoor branding banners, lake branding).

• Residential Community: The vibrant residential area surrounding Dubai Outsource City is an important part of the community.
• Retail: Restaurants, salons, pharmacies, convenience stores and other retail outlets surrounding Dubai Outsource City add convenience to a community environment.
• Fitness: It’s easy to stay true to your fitness goals in Dubai Outsource City with several complimentary fitness initiatives offered by the community and fitness facilities surrounding the area.
• Healthcare: Accessible health and wellness facilities within and close to our community so you can focus on what matters most.
• Hotels: There are several hotels within close proximity to Dubai Outsource city, from business to leisure, perfect for every occasion.
• 24/7 security and access: Dubai Outsource city offers 24/7 security, surveillance and accessibility so you can run your business with confidence and without interruption.

Types of Company formation in Dubai Outsource City Free Zone:

• Free Zone Limited Liability Company (FZ-LLC):

The company will have its own legal existence and its own shareholders. The minimum share capital requirement will be as per the business activity.

1. FZ-LLC with a corporate person as a shareholder
2. FZ-LLC with a natural person as a shareholder
3. FZ-LLC with a natural and corporate person as a shareholder

• Branch of a Foreign/UAE Company:

A company with the option of having a different place of business than the headquarters of its parent company. There is no minimum capital requirement.

Benefits of setting up a company in Dubai Outsource Free zone:

• 100% tax-free environment for 50 years
• 100% tax emption personal, income and corporate taxes
• 100% foreign ownership
• No restriction on profit or capital
• Full repatriation of profits and capital are permitted
• One-stop shop services
• Fair real estate cost
• Simple & fast process
• Exemption from customs duty for goods and services
• A unique cluster environment where businesses across the industry value chain share a work campus dedicated to their industry, and can interact and collaborate effectively
• Communities that are anchored by leading global, regional and local names in the industry
• State-of-the-art technical and community infrastructure to support and foster the growth of the industry clusters
• Simplified incorporation process
• Hassle-free and business-friendly company laws and legal framework
• 24-hour visa service

Steps to set up a company in Dubai Outsource City Free Zone:

Type of business activities allowed in Dubai Outsource City Free Zone:

Businesses from the following sectors may apply to become part of the Dubai Outsource City community: Customer Care, Transaction Processing, Information Technology Management, Document Management and Operations Support.

Businesses can also operate in general categories that include: Service Provider, Consultancy, Regional Headquarters, Hotels and Leisure Services, Hotels and Serviced Apartments and Property Management Services.

Documents required for submitting the application at Dubai Outsource City Free Zone:

• Immigration card
• Entry permit
• Medical test papers
• Passport, visa, and EID copies
• Passport-size photograph
• Application of company registration
• Memorandum and Articles of Association

Note: Depending on the type of business activity, the documentation requirements may vary.

Frequently Asked Questions in relation to Dubai Outsource City Free Zone:

• What are the business segments and activities permitted in Dubai Outsource City?

Customer care, Transaction processing, Information Technology Management, Document Management and Operations Support. Businesses can also operate in general categories that include: Service Provider, Consultancy, Regional Headquarters, Hotels and Leisure Services, Hotels and Serviced Apartments and Property Management Services.

• What is the minimum paid-up capital requirement to incorporate a Free Zone Limited Liability Company?

The minimum paid-up capital required is AED 300,000.

• What is the validity of the license?

Licenses and permits are valid for a period of one year and are renewable on an annual basis.

• Can goods be imported/exported?

Companies are permitted to import / export commodities in and out of the Free Zone subject to the Activity clause specified in their Trade License. However, a Customs document is mandatory for the Free Zone license.

Corporate tax applicability to the companies in Dubai Outsource City Free Zone:

Corporate tax law is going to be applicable for all the companies registered in UAE including the free zones in UAE. The UAE Corporate tax is going to be effective for the financial year beginning on or after 1 June 2023 for the businesses in UAE. Corporate tax will be levied at zero percent on the taxable income (adjusted net profit) of the businesses in the free zones as long as they comply with